Contact information

Contact Information
If you need help with an order, product advice, returns, delivery questions, or technical support, please contact us using the details below.

Customer Support Email: support@pantumshop.co.uk

General Enquiries: support@pantumshop.co.uk

Support Hours: Monday to Friday: 9:00 AM – 5:30 PM Saturday: 10:00 AM – 2:00 PM Sunday and Public Holidays: Closed

Response Time: We aim to respond to all emails within 1 business day.

Returns Address: CTS Wholesale Limited, Trentbridge Farm, Yoxall Road,Yoxall, DE13 8NJ

Business Address: 167–169 Great Portland Street, Fifth Floor, London, W1W 5PF

You can also contact us using the contact form available on our website. Please include your order number where possible so we can help you more quickly.